NES Services

Administration Services

Our Administration team support administration through the full academic year and student lifecycle across the TEN Group. Standard reports are created and published and Funding and Compliance operate under the appropriate funding requirements, with Admissions and Examinations supporting the student journey.

The Administration Services department of NES is the heartbeat and lifeblood of the teaching institutions. MISAE (for short) will handle and process all institutional data and regulatory returns.

MISAE cover the following areas:

Campus Services

The Campus Services department of NES looks after the physical and operational aspects of estates and facilities across the TEN Group. This covers everything from keeping building open and safe to feeding staff and students at lunchtime.


  • Catering in school
  • Hospitality and event catering


  • Cleaning in school
  • Deep cleaning or other one off event

Property management

Finance Services

NES Finance department provides key services to all TEN Group institutions; removing the burden of this complex and time-consuming service from the teaching institutions.

NES Finance Department provides full financial services for all organisations, covering:

Health & Safety and Data Protection

Norfolk Educational Services (NES) is able to offer Health, Safety and Information Compliance support to a range of businesses, provided by a team of highly motivated and competent personnel, holding nationally recognised qualifications which, in addition to general Health and Safety, cover Fire Safety, Construction Management, Asbestos Management, Legionella Management and Data Protection.

Human Resources

NES offers a full Human Resources and Training and Development service to TEN Group organisations. Human Resources Services has a team of fully CIPD qualified HR Business Partners to offer advice and support, as well as a team of staff to undertake transactional activity. Norfolk Educational Services is an umbrella body of the Disclosure and Banning Service and is able to undertake DBS checks on behalf of organisations.

The full range of Human Resource services available is:

IT Services

NES provides an extensive IT suport and development function through the IT Services department. This provision covers the full gamut of IT Services; from day-to-day technician level right through to bespoke application development.

IT Services provides development and support covering:

Library Services

Norfolk Educational Services (NES) provides library services facilitated by a team of qualified professionals. Service level agreements (SLA) will be arranged to suit each individual TEN Group organisation.

New Media, Marketing and Communications

The New Media, Marketing and Communications (NMM&C) team within NES is a dynamic, expert department staffed by a range of advanced media practitioners. With many years of combined experience in traditional and modern media and communication channels, NMM&C can promote and celebrate the very best of your organisation’s qualities and achievements.

NMM&C provides quality, professional services in the following areas: